Health Centers

Job Summary

The Medical Office Assistant provides secretarial/receptionist support and assistance to the staff as well as NIMCHN’s leadership. They will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients. The MOA will provide various tasks on a daily basis that will require the use of multi-tasking and prioritization.  The MOA will be expected to handle sensitive information confidentially.  Ultimately, the MOA will ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.

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As the Medical Office Assistant you will:

• Interview patients for case histories prior to appointments

• Update and maintain patients’ health records

• Assist patients with initial paperwork

• Schedule and coordinate appointments

• Process insurance claims in compliance with law requirements

• Use medical software to support all transactions

• Manage receivable and payable accounts and maintain financial records

• Answer patients’ queries and ensure quality customer service

• Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies

• Ensure compliance with procedures

• Keep up-to-date with changes in medical and insurance legislation

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Location & Hours of Employment

• Warsaw Family Health Center 3 days a week ( Tues 830-5p, Wed 830-5p, Thurs 1030 - 7p)

• IF INTERESTED.... opportunity to work full time work above Warsaw schedule as well as Mishawaka 2 days a week

 

Minimum Qualifications/Transferable Skills*:

• Proven work experience as a Medical administrative assistant

• Hands on experience with medical software and MS Office

• Knowledge of healthcare operations

• Familiarity with medical and insurance legislation

• Excellent organizational and multitasking skills

• Customer-oriented communication skills

• Bilingual in Spanish preferred

• High school diploma