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Group Seflie

Medical Office Assistant (MOA)

Job Summary

The Medical Office Assistant provides secretarial/receptionist support and assistance to the staff as well as NIMCHN’s leadership. They will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients. The MOA will provide various tasks on a daily basis that will require the use of multi-tasking and prioritization.  The MOA will be expected to handle sensitive information confidentially.  Ultimately, the MOA will ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.

As the Medical Office Assistant you will:

  • Interview patients for case histories prior to appointments

  • Update and maintain patients’ health records

  • Assist patients with initial paperwork

  • Schedule and coordinate appointments

  • Process insurance claims in compliance with law requirements

  • Use medical software to support all transactions

  • Manage receivable and payable accounts and maintain financial records

  • Answer patients’ queries and ensure quality customer service

  • Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies

  • Ensure compliance with procedures

  • Keep up-to-date with changes in medical and insurance legislation

Location & Hours of Employment

  • Warsaw Family Health Center 3 days a week ( Tues 830-5p, Wed 830-5p, Thurs 1030 - 7p)

  • IF INTERESTED.... opportunity to work full time work above Warsaw schedule as well as Mishawaka 2 days a week


Minimum Qualifications/Transferable Skills*:

  • Proven work experience as a Medical administrative assistant

  • Hands on experience with medical software and MS Office

  • Knowledge of healthcare operations

  • Familiarity with medical and insurance legislation

  • Excellent organizational and multitasking skills

  • Customer-oriented communication skills

  • Bilingual in Spanish preferred

  • High school diploma

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